TERMS AND CONDITIONS

GOFAN SAFARIS TERMS AND CONDITION

30% Deposit at time of making booking

60% To be paid 30 Days before departure

10% At the start of Safari.

If booking is done in less than 30 days we recommend 80% deposit and balance 20% to be paid on the day the safari begins.

RESERVATIONS
Provide Full names, Passport / ID Number to reconfirm your booking. If payment has not been received in accordance with foregoing. Confirm your flight number and Airline. We will need to know pick up location to advise pick up time.

CONFIRMATION
A booking is considered confirmed upon receiving a deposit of 30% of travel cost.

TRANSPORTATION

Well maintained Vehicles, Tour vans, Land Cruisers, Land Rovers, Toyota Minibuses with pop up roof that are rebuilt forsafari. Reconfirm the type of vehicle you have requested. For City transfers we will use Station wagons, Saloon vehicles or Coaches for transfers to and from airport or withing the city.
Gofan Safaris reserves the right to to employ the services of sub-contractors.

RATES
Rates are based on fares and other costs prevailing at the time of publication of price list and are subject to change without notice if fares or costs subsequently vary due to fluctuation of currency.

CANCELLATIONS
In the event of cancellation, the deposit will be refunded less the cost of expenses incurred,that is administration fees, bank charges, and if the cancellation is received within 60 days of commencement of the arrangement then a cancellation charge of 50% of tour cost will be made. Between 45 to 3 days, fee will be charged according to what other suppliers (lodges) state about terms. In case of cancellation within 48 in the case of a no-show 100% of the net value of the booking will be charged.
Gorilla permits are non-refundable. Trip cancellation insurance is strongly recommended.

TOUR ALTERATION
The right is reserved to change any route or arrangements should conditions necessitate, to offer substitutes of equal value, or to accept the operation of any scheduled tour. The right is reserved to decline to accept or retain any person as member of any tour at any time, in which event an equitable amount will be refunded. Gorilla permits are transferable in some instances.

LIABILITY
(1) The company and its agents act only for the passenger in all matters relating to hotel accommodation, sight-seeing, tours and transport, whether by aircraft, rail, road, motor-coach, ship, boat, or any other means and shall not be liable for injury, delay, loss or damage arising from any cause and in any manner however.

(2) The company’s liability to passengers carried in its own vehicle is governed by the respective law of the country in which the tour takes place and on other country and all claims are subject to the jurisdiction of the courts in which the cause of action arises.

(3) The company reserves the right to employ sub-contractors to carry out all or any part of the services agreed to be supplied and in the event of exercise of such right the terms of clause (1) relating to the company’s liability shall apply.

(4) Whilst every care is taken, the company cannot be held responsible for loss or damage to baggage. It is therefore advisable to effect separate baggage insurance.

(I) In the event any claims is made against Travel Agent or Tour Operator in respect of any loss or damage occasioned by the breach of contract, negligence or other fault of the Company, the Company shall be liable to indemnify the Travel Agent or the Tour Operator (as the case may be) only is such claim would have been awarded against the Travel Agent or the Tour Operator (as the case may be) in the courts of the country in which the tour takes place, if the Travel Agent of the Tour Operator (as the case may be) has submitted to the jurisdiction of the said court.

(II) In respect of any such claim as is mentioned in sub-clause (1) of the clause of the Company shall be under no liability what-so-ever or howsoever arising other than, the liability expressly assumed in this clause.